Who We Are

Corporate Philosophy 

Vision

“To globally be the preferred financial services provider of innovative solutions across Africa.”​

Mission

“Committed to exceeding the expectations of our customers and other stakeholders by providing competitive financial solutions while ensuring efficient service delivery and people empowerment.”

Tagline

United, we prosper!​

Aspirations

  • Top 5 Private Banks in East Africa
  • To be one of the top 5 private Banks in East Africa based on Asset size
  • Market Leader in Innovation & Digitization
  • To be the market leader through investment in impactful transformation, innovation and digitization
  • Employer of Choice
  • To be the employer of choice in the financial industry
  • A Bank with Continuous Learning and Development Culture
  • Creating and retaining a competitive and fulfilled work-force by driving a culture of continuous learning and development
  • Leader in Customer Centricity
  • To set the industry benchmark in superior customer centricity to deliver outstanding customer value
  • Superior Value to Customers and Other Stakeholders
  • To be an insight driven organization, delivering superior value to customer and other stakeholders
  • Trusted Partner Across the Entire Value Chain
  • To be at the forefront of strategic partnership as trusted partner with key players across the entire value chain
  • Known for Inclusivity in the Region and Beyond
  • To be renowned for driving inclusivity across the region and beyond by serving our customers without prejudice